HSI November 2025 Content Update

  • Using the Baldrige Excellence Framework for Business Success
  • Situational Awareness: Business Travel
  • Digital Transformation Basics
  • Forklift Best Practices
  • Forklift Anatomy
  • Forklift Safety: A Manager's Guide
  • Forklift Operation Safety
  • Coaching Skills
  • Screen Smart: Protecting Your Eyes, Ears, and Mind
  • The Five Whys
  • The Importance of Movement at Work
  • Emergency Action Plans for Office Employers + Overview
  • Fire Safety + Overview
  • Fire Safety for Construction + Overview
  • Fire Safety Simulation
  • Fire Safety Monthly Inspection
  • Fatigue and Stress Awareness
  • 243-01 Introduction to Hydraulics
  • 350-05 - UKEU - Line Protection
  • 621-06 - PLC Networks

See course details below.

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Professional Skills Development

Using the Baldrige Excellence Framework for Business Success

The Baldrige Excellence Framework offers a proven, system-wide approach to improving organizational performance. By examining leadership, strategy, customers, workforce, operations, and results, the framework helps leaders identify strengths and opportunities for growth. In this course, learners will explore how the Baldrige model fosters alignment, continuous improvement, and long-term success across industries.

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Situational Awareness: Business Travel

Business travel brings valuable opportunities but also introduces unique safety risks in airports, hotels, rideshares, and unfamiliar environments. Learners will explore how to stay alert, manage potential hazards, and apply situational awareness strategies at every stage of travel. The goal is to equip you with practical skills that keep you safe, confident, and focused while away from home.

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Digital Transformation Basics

Digital transformation is reshaping how businesses operate and deliver value. It involves integrating digital technology across processes, culture, and customer interactions to stay competitive in a rapidly changing environment.

COURSES:
Digital Transformation Basics: What Is Digital Transformation?
Digital Transformation Basics: Terminology
Digital Transformation Basics: Going From Vision to Execution

 

 

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Forklift Best Practices

Forklift operation requires attention to your surroundings and adhering to safety protocols. This course explores essential best practices for operating forklifts in various challenging environments — from narrow aisles to loading docks and pedestrian areas. You'll learn techniques to maintain stability, manage your center of gravity, and adapt to different physical conditions, ensuring both efficient operations and compliance with OSHA regulations.

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Forklift Anatomy

Understanding a forklift's anatomy is essential for safe and efficient operation. This course explores different forklift classifications, power sources, and key components. You'll learn how each part functions, recognize critical safety features, and gain the knowledge needed to properly operate these powerful machines in compliance with OSHA requirements.


 
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Forklift Safety: A Manager's Guide

As a manager, you're responsible for ensuring forklift operations remain safe, efficient, and compliant. This course examines the key responsibilities managers have under OSHA standard 1910.178, including operator training, regular evaluations, documentation, enforcing safe procedures, equipment maintenance, and fostering a safety culture. You'll learn proactive strategies to identify hazards before incidents occur and appropriate responses when accidents happen.

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Forklift Operation Safety

Forklift accidents result in thousands of injuries annually, but most are preventable with proper safety protocols. This course covers essential operational safety practices for forklift operators, from pre-operation inspections to emergency response procedures. You'll learn proper load handling techniques, safe traveling practices, tipover prevention, and correct parking procedures—knowledge that helps protect both you and your coworkers while ensuring compliance with OSHA requirements.

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Coaching Skills

Managers often struggle with treating every employee equally, even though each person brings a unique background, skill level, and motivation to the table. You’ll be more effective as a coach when you flex your approach to fit their development stage, whether they’re a rookie or a captain. Applying these skills will help you guide individuals more effectively and improve the performance of your entire team.

COURSES:
Coaching Skills: 01. Introduction to Coaching Skills
Coaching Skills: 02. The Rookie
Coaching Skills: 03. The Everyday Player
Coaching Skills: 04. The Key Player
Coaching Skills: 05. The Captain
Coaching Skills: 06. The Coaching Conversation

 
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Screen Smart: Protecting Your Eyes, Ears, and Mind

Modern work depends on screens — but our health can pay the price when we use them without care. This course explores how digital overuse affects your eyes, body, and focus, and what simple adjustments can prevent lasting strain. You’ll learn practical ways to protect your well-being while staying connected and productive across any role or industry.

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The Five Whys

Problems often seem to disappear once the symptoms are fixed, only to resurface later. The 5 whys method helps uncover and address the root causes behind recurring issues. You’ll learn how to ask deeper, better questions so that your solutions last and your teams become more proactive problem-solvers.

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The Importance of Movement at Work

Prolonged sitting can quietly affect health, focus, and overall productivity. In this video, learners explore the importance of movement at work, discovering practical ways to improve circulation, and reduce stiffness through simple desk-friendly stretches and standing habits. Real-world examples highlight how small movement goals can increase energy and concentration throughout the day. Ideal for employees seeking easy, achievable strategies to feel better and work smarter in any office or home setting.

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Workplace Compliance and Safety

Emergency Action Plans for Office Employers + Overview

This lesson is intended for general office workers and provides information about your responsibilities during emergencies, key elements of an emergency action plan, and how to respond to common office emergencies like fires, injuries, and severe weather. Your employer may also provide additional site-specific guidance based on your workplace needs.

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Fire Safety + Overview

This lesson will familiarize you with the components of fire and common fire hazards. You will learn your responsibilities, as well as those of your employer, to prevent, protect against, and respond to fires.

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Fire Safety for Construction + Overview

This course will familiarize you with the components of fire as well as common fire hazards on construction sites. You will learn your responsibilities, as well as those of your employer, to prevent fires and keep them from spreading. You will also learn how to respond to a fire alarm, when and how to use a fire extinguisher, and how to evacuate safely.

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Fire Safety Simulation

This lesson is a simulation designed to give learners an opportunity to practice responding to a fire in a workplace through a series of scenarios and exercises.

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Fire Safety Monthly Inspection

You will learn how to perform monthly fire extinguisher inspections, including how to identify and visually inspect each part of an extinguisher. You will also learn how to respond to common issues you may potentially discover during monthly fire extinguisher inspections.

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Fatigue and Stress Awareness

You will learn the issues and consequences of fatigue and stress in the workplace and techniques to mitigate these issues and their effects on your health and work performance.

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Industrial Skills

243-01 Introduction to Hydraulics

Hydraulic systems are used extensively in the utility, construction, and manufacturing industries. Understanding basic hydraulic principles is necessary to operate, maintain, and repair hydraulic equipment. The Introduction to Hydraulics course describes the basic components and functions of a typical hydraulic circuit. It also explains using hydraulic multiplication to increase the hydraulic system's capacity. This online training course covers simple hydraulic systems and their basic components. It also includes hydraulic manipulation. Introduction to Hydraulics is part of the Hydraulics training series.

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350-05 - UKEU - Line Protection

Transmission, sub-transmission and distribution systems all have different operating characteristics and objectives. The way they transport power varies significantly; with each variation comes practical solutions to ensure safe and reliable operation. Each solution also has its limitations.

 

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621-06 - PLC Networks

Local area networks (LAN) are the high-speed, medium-distance communication highways that connect PLC systems throughout a plant and its enterprise network. They also connect to host computers and distributed control systems (DCS). The PLC (Programmable Logic Controller) Networks course introduces PLC network architecture and topology. This online course focuses on digital communication networks, network architecture, network access, and network communication media. PLC Networks is part of the Programmable Logic Controllers training series.

 

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Upcoming Course Retirements

HSI regularly evaluates courses in our library to ensure your learners are receiving the most current, accurate, and engaging training experience.
We create new, or update courses on a regular basis. As part of our process, we retire courses and typically replace them with a corresponding new, updated or alternative course. 
These courses listed in the document linked below are being retired on the dates listed in the document. 

For additional questions, contact HSI support or your Customer Success Manager.